Wireless LAN at Hamburg Airport

WLAN (Wireless Local Area Network) allows passengers and visitors to Hamburg Airport to surf the Web without the need for wired connections – at all times and in virtually all areas of the Airport.

WLAN is a wireless high-frequency radio technology which enables users to communicate with the internet without cables. Around 50 access points have been installed in the terminals and the pier; these so-called hotspots use radio waves to make contact with the computers logged on to the system, allowing them to access the internet. In order to use this service in Hamburg Airport passengers and visitors must have a laptop or pocket PC equipped with a standard WLAN card. Before you can use this service, you must ensure that your notebook is properly configured. Please ask your IT system administrator for instructions on how to do this. Your Internet provider's website should also provide free information about using WLAN services.

Wireless internet access is available in all waiting zones, arrival areas, lounges and conference suites in the Terminals, as well as in the Passenger Pier and the General Aviation Terminal. Data transfer rates of up to 6 Mbit per second guarantee fast access to the exciting World Wide Web.

The service is available through the provider Avanticom. They charge a nominal fee for their service which is billed directly to the user. Access to the Airport’s own website at www.ham.airport.de is free of charge.

When you connect to the internet with a WLAN-capable computer at Hamburg Airport, you will initially be directed to the Airport’s WLAN portal where you can select the provider by clicking on the logo in the bottom the screen or the name of the provider in the left navigation bar. This portal also contains a link to the Airport’s own website, which you can use free of charge.

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